Contact Us
We’re here to help
Whether you’re reaching out with a question, an order enquiry, or a moment of curiosity, you’re warmly welcome here.
Every message is read with care, intention, and gratitude.
CONTACT
Contact Us
We’re here to help
Whether you’re reaching out with a question, an order enquiry, or a moment of curiosity, you’re warmly welcome here.
Every message is read with care, intention, and gratitude.
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Email: hello@moongoddessco.com
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Business Hours: Monday to Friday, 9am–4pm (AEST)
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Studio Location: Flowerdale, Victoria Australia 3717
Please note: As a small-batch studio, response times may be slightly longer during launches or peak periods.
Order Help & FAQs
You may find what you’re looking for below.
Shipping & Delivery Information
For processing times, shipping rates, and delivery details (Click Here)
Returns & Exchanges
For our returns policy and eligibility. (Click Here)
Candle Care & Safety Guide
Best practices for safe, long-lasting burns
(Click Here)
Frequently Asked Questions
Common questions about orders, products, and care. (Click Here)
Wholesale & Collaborations
Wholesale Enquiries
Interested in stocking Moon Goddess Co in your store? We’d love to hear from you.
Collaborations & UGC
We welcome creators, photographers, and aligned brands who feel called to collaborate.
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